As a home buyer who has invested his lifelong savings in his dream home, asking for regular updates and a bit of involvement in the project is nothing wrong to ask. But only a few builders seem to oblige.
The Common Struggles of Home Buyers
One of the most common problems that buyers of under-construction properties have is the restriction to visit the site in the name of security issues. Many developers don’t care to send regular project updates, and many times, consumer status enquirers’ emails go unnoticed for months. This issue reflects a common scenario where, after investing their lifetime’s savings, home buyers are merely expected to sit and wait.
However, amidst a slowing market and with greater awareness, today’s end-user buyers are demanding more involvement during the construction life cycle of the project.
How Buyer Involvement Builds Trust
The question is, to what extent can involving the buyer bridge the trust deficit in the sector?
We at Trimurty believe that:
- Keeping customers regularly updated and solving all their queries is a big way to strengthen the developer-buyer relationship.
- It’s very important to respect the sentiments of the consumer who is trusting you with his dream home.
Anand Mishra, MD Trimurty Builders, says that developers should strive to deepen customer relationships. This goes a long way toward nation-building and meeting the demand for homes.
By engaging constantly with our customers, we try to:
- Understand the changes in their requirements.
- Act accordingly to ensure their needs are met.
Trimurty Builders is among the handful of developers who have taken the lead to involve the buyers and understand the benefits of relationship management with them.
Frequently Asked Questions
Q. Why are regular project updates important for home buyers?
They build trust, provide transparency, and keep buyers informed about the progress of their investment.
Q. What are the common issues buyers face with under-construction properties?
Lack of communication, restricted site visits, and delayed responses from developers.
Q. How does Trimurty Builders ensure transparency?
By providing timely project updates, addressing buyer queries, and maintaining open communication channels.